Patch Notes & Software Updates
We have been working diligently to improve the Global Site Management console, and we are happy to announce we will be releasing the first of several updates on March 6, 2018. For your convenience, there will be several important navigation changes in the release: [list] [*]The ability to create and manage groups will be available in the Global Site Manager console under the Groups tab, which has replaced the Devices tab. [*]The buttons to change and rename your console can be found by clicking the dropdown near the console name in the upper right corner. [*]All documentation can now be found under the question mark icon, in addition to the option to raise a new ticket with support.[/list] More information on forthcoming updates can be found in the full bulletin. [url=https://attachments-us-west-2.insided.com/f235cd54-8fdc-44bd-916d-f8e857bae3e1/GSM-Updates-Product-Bulletin-Feb-18.pdf]See Full Product Bulletin Here![/url]
We’re happy to announce that today we are releasing Version 2 of the Webroot Security Awareness Training solution! The version 2.0 release of Webroot® Security Awareness Training incorporates a variety of enhancements, some as part our ongoing development roadmap, and others a result of direct feedback from MSP partners and business customers. A number of significant features are being made available in this release including: [list] [*][b]Multi-Campaign Scheduling[/b] – to simplify education campaign scheduling [*][b]Executive Summary Report[/b] – a new client facing report to demonstrate training value [*][b]Template Categorization[/b] – for easier filtering of training content [*][b]Simplified Domain Validation[/b] – so an administrator can validate any email address [*][b]Improved Trial[/b] – It is now possible to preview any training course available in the console [*][b]New Courses [/b]- seven new cybersecurity courses have been added [/list]These new features are in
[img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/32816i19BB1D5943F22C12.jpg[/img] We’ll be making a series of updates to endpoints under your management starting today. No action is necessary on your part. Mac endpoint agents will be updated over the next several weeks, beginning today. These updates lay important groundwork for future enhancements to our file-based malware detection. The Windows agent will also be updated, beginning next week, to improve the performance of our Web Threat Shield technology on the Firefox Quantum browser. The update also accommodates the security changes Microsoft has made to its Windows operating systems. For more information about the Windows security update, please read our [url=https://answers.webroot.com/Webroot/ukp.aspx?pid=12&app=vw&vw=1&login=1&json=1&solutionid=2837&elqTrackId=A491833AE4697D62C7540E2D3B59287B&elq=0e5f648833e4440595a383c6aefbfd31&am
[img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/32729iD99721E1FE22382A.png[/img] [b]Version 18.104.22.168 (Released January 9th, 2018)[/b] Version 22.214.171.124 (Released January 9th, 2018) Updated[list] [*]Enables Registry key to allow Microsoft’s Jan 3rd Update. [*]Improvements to agent upgrade process. [*]Reduce occurrence of false positive detection of Windows 10 rootkits.[/list] Fixed[list] [*]Multiple bug fixes.[/list] [url=http://answers.webroot.com/Webroot/ukp.aspx?pid=10&app=vw&vw=1&login=1&json=1&solutionid=1098]http://answers.webroot.com/Webroot/ukp.aspx?pid=10&app=vw&vw=1&login=1&json=1&solutionid=1098[/url]
[img]http://sw.nohold.net/Webroot/Images/wsa_title_image.png[/img]Webroot now utilizes a gradual rollout method for releases. As such, not all users will receive this update at the same time. Version 126.96.36.199 (Released January 24th, 2018) Fixed[list] [*]Bug Fixes.[/list]
After updating to Windows 10 Fall Creators, users may get notified that access to files and or folders was denied. Typically, this will happen when creating, updating, moving or deleting existing files and folders. We’ve identified the root cause and have created a patched version of WSA that is currently undergoing QA testing. Once all testing is complete, the patched version of WSA will be made available to our customers for manual and automated installations using GSM. We are closely monitoring the inflow of support calls and may push the patched WSA to all customers if the need arises. The next version of WSA, due around December this year, will have the fix included and customers will receive it then as part of the normal deployment processes. There are two workarounds that can be used until the patch version is available. Workaround 1 – If you run agents with an unmanged policy, perform the following on each d
[img]http://sw.nohold.net/Webroot/Images/wsa_title_image.png[/img]Version 188.8.131.52 (Released November 3rd, 2017) Fixed[list] [*]Bug Fixes.[/list] [url=http://answers.webroot.com/Webroot/ukp.aspx?pid=10&app=vw&vw=1&login=1&json=1&solutionid=1131]Link to release notes[/url] Webroot now utilizes a gradual rollout method for releases. As such, not all users will receive this update at the same time.
[img]http://sw.nohold.net/Webroot/Images/wsadnsp10102017.png[/img] DNS-Protection Agent Version 184.108.40.206 (Released November 28th, 2017) Updated[list] [*]Revert back DNS settings to secondary DNS or upon uninstall/Stop and when static DNS IP configuration is used in environments. [*]Empty Registry key: Fail back to local DNS server was not working on some system. [*]Enable dependencies on Windows services. [*]Agent hardening and bug fixes.[/list]
[img]http://sw.nohold.net/Webroot/Images/wsadnsp10102017.png[/img] [b]New Domain Bypass functionality for DNS-P customers now available within GSM[/b] When using the agent, all valid external (A) record DNS requests will be answered by the DNS Protection servers. This becomes a problem when an answer is expected from an internal DNS server. Admins can now bypass known internal domains for specific sites/customers using the exact FQDN or using wildcards so that access to internal drives, sharepoint, etc. is not blocked for their users.
After your PC updates to Windows 10 Fall Creators Update, you may get a notice saying that ‘access to files and or folders was denied’. Typically, this happens when you create, update, move or delete an existing file or folder. We have identified why this is happening and will be updating Webroot shortly. In the meantime, if this causes you any problems there is a temporary fix to help you out. [b]The Fix [/b]– With Webroot administrator rights you need to: [list] [*]Open Webroot SecureAnywhere by double clicking on the Webroot icon on the bottom right hand corner of your screen. Or, if it is not visible, click on the [b]^ [/b]symbol to reveal hidden icons. [*]Double click the icon to open up Webroot [*]Then, click on the Advanced Settings button on the top right corner of the Webroot window that appears [*]Click on ‘Shields’ on the left side of the options window [*]Remove the check mark next to [i]“Check files for threats when written or m
This release will include a variety of enhancements to Webroot SecureAnywhere® Web Threat Shield, which protects users in real time as they navigate the web. [b]Updates include:[/b] [list] [*]General improvements to quality and stability resulting in a better overall end user experience [*]Support the upcoming Mozilla Firefox Quantum browser [/list][b]What to Expect[/b] This will be a silent update for users with newer versions of the Firefox browser. However, users with Firefox versions below v. 48 will be prompted by the browser for more information. To learn more about the user experience for individuals on older version of Firefox, refer to the screenshot below. Please be sure to notify your clients accordingly. *To avoid this minor disruption entirely, we recommend you encourage end users to upgrade to a newer version of Firefox. [url=https://www.webroot.com/us/en/business/support/release-notes]See the full list of updates here[/url]
[img]http://sw.nohold.net/Webroot/Images/wsadnsp10102017.png[/img] DNS-Protection Agent Version 220.127.116.11 (Released November 7th, 2017) Updated[list] [*]Address mismatch issues being logged in the agent log files causing high CPU usage. [*]Additional tracing and logging to assist us in troubleshooting field issues.[/list] Fixed[list] [*]Optimize source and destination IP identification.[/list]
[img]http://sw.nohold.net/Webroot/Images/wsa_title_image.png[/img] Webroot now does a gradual rollout method for releases. As such, not everyone will receive the update at the same time. Version 18.104.22.168 (Released October 23rd, 2017) Fixed[list] [*]Various bug fixes.[/list]
Today we are announcing a new release of the GSM console. The major feature in this release is support for the new Webroot Security Awareness Training (SAT) that is scheduled for release week commencing October 30th . This release will also include some small UI changes and some defect fixes. Attached is a high level view of the new SAT functionality within the GSM console. [u][url=https://community.webroot.com/webroot/attachments/webroot/ProductReleases/452/1/WSAB-EP-ProductBulletin_102317_Public-SAT%20Updates.pdf]See the full product bulletin here![/url][/u]
We wanted to let you know that we've started the slow deployment of WSA 22.214.171.124 and expect the process to be completed by the end of next week or shortly thereafter. The installation will be silent for all end users and no action is necessary on your part. This release will include: Data gathering for phase 1 of malicious scripts shield Efficacy improvements when making determinations for critical system processes Enable installation where TLS version is 1.1 or greater Ensure plugins are removed smoothly during un-installation Extended data set transmitted for use with Machine Learning Further optimisation of cloud communications Handle [i]/disable[/i] command line option correctly Improve hash calculation for non-PE files Ensure journaling files are always present at the time of WSA installation In Product Messaging ( IPM ) displays special characters correctly Integration with Mozilla Firefox no longer causes a browser crash in certain circumsta