Alert for "not seen recently"
https://community.webroot.com/submit-a-business-feature-request-30/endpoint-not-scanning-alert-336593
The way this is now, it would take someone running the management console full time to keep track of or remove clients that are no longer functioning, replaced, etc., and like it was mentioned, customers are getting charged for licenses they no longer use!
Not sure if you have seen this happen before, but we just had a client that for some reason had over 30 devices in their realm that stopped reporting or connecting to your servers over the past few months (not all of the devices) on the same network. When this happens, the CPU usage goes up dramatically on the workstations with the WR agent trying to phone home., which causes other issues like programs freezing and webpages loading extremely slow. just to name a couple.
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