I'd like to submit a feature request to have Webroot DNS only use standard ports (preferably only port 80 and/or 443). If we're expected to use custom ports, then we're setting up for failure. Some environments won't have these ports open. My understanding is that Cisco umbrella works completely on 443. Would like to see the same with Webroot DNS.
If this isn't the right place for feature requests, please let me know where I should post this.
Best answer by JonathanB
@NicCrockett - the information you referenced in the guide it perfect. The current version of the agent - 22.214.171.124 - was a significant evolution as it allowed us to start using Google Cloud to host the DNS servers. This not only brought a stability and performance boost, but is also when the agent was updated to start using port 443 for agent communication (5222 as backup).
Of note, the previous agent (pre 126.96.36.199) needed port 53 and 7777. This is no longer necessary and the documentation will be updated shortly to reflect this.
Love the recommendations @avdlaan. Suggestions like this is how the product evolves - keep them coming!