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How to add new admins to the Global Site Manager (GSM) console

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This solution addresses Webroot SecureAnywhere Business – Endpoint Protection.


You can add additional admins to manage all or some of your sites.


To add an admin:

  1. Log in to the GSM console.
    • The main GSM console displays with the Sites tab active.
  2. Click the Admins tab.
    • The system displays the Admins tab.
  3. Click the Add button.
    • The system displays the Create Admin window.
  4. In the Email field, enter the email of the admin being added.
  5. In the First Name field, enter the first name of the admin being added.
  6. In the Last Name field, enter the last name of the admin being added.
  7. In the Phone field, enter the phone number of the admin being added.
  8. In the Time Zone field, click the Pencil icon, and enter the country, region, or major city that represents the appropriate time zone of the admin being added.
  9. In the Account Type field, from the drop-down menu, select one of the following options:
    • GSM Super Admin— Can access all sites, and add, remove, and edit admins.
    • GSM Limited Admin— Can only view GSM sites.
    • Site Admin Only (No GSM Access)— Can view the site to which they've been given view permissions.
  10. If needed, you can deselect the Use Security Code during log in checkbox to allow users to bypass this portion of the process when they log in.
    • Note: We recommend that users continue to use this added layer of security during login to maximize their protection.
  11. Click the Site Permissions tab.
    • The system displays the Site Permissions tab.
  12. For each site, select one of the following permission levels:
    • Admin
    • View Only
    • No Access
  13. When you're done, click the Add button.