It would be nice if there was a tab/ link on the front page on how to post and where it is located. Cannot find it.
Would you please let me know where it is located so I can post a problem. I only found posting ideas.
My problem is as follows: I just purchased through a chat session and a call for Webroot Internet security Complete for 59.99 5 devices.
I want to replace it with Internet Security Plus for 3 pc's for 44.99. Can do a chat session and request them to cancel the order and replace it for the webroot security for 3 pc's or do I request a refund and do a new order?
In fact this is not a new idea because it's already implemented in WSA for Android. I mean the nice small circle spinning around over WSA icon when a scan is running.
Can this visual notice be also implemented to WSA for PC? The reason is that I would like to see directly that a scan is running without a need to hover over WSA icon to see wording "Scanning ....".
I really like SecureWeb for the iPad. Will Webroot be adding an import feature for bookmarks? I would like to use Webroot's browser exclusively, but Safari contains all my favorites, therefore I use Safari most of the time. Sincerely Robert Salazar #1 Webroot Promoter
WSA could have an AdBlocking feature integrated into the interface. Much like Avast! adblocker. Only better. It'd not only block ads in browsers but also in other apps. The devs team could gradually add apps to the list. Avast! licensed adlblocker from AdBlock Plus. Webroot if integrates its version of Adblocker into its range of products, it would take one more step towards wrapping up a range of products complete with features, perhaps more than any other security product at the same price.
I was thinking it would be cool to have a reset button that will reset the whole Webroot SecureAnywhere software back to default rather than having to reset each category one at a time. So we could keep the individual reset buttons under each category but under the "Import/Export" category we could put something like "Reset All"
What does everyone think, would this be a good feature to have?
With the help of support. I found Webroot Reputation Toolbar.
In Chrome Reputation Toolbar is a definite keeper. Really, was a wow in my book.
In Firefox Reputation Toolbar is not a keeper. After seeing Chrome's incarnation. Firefox's toolbar is a let down.
Chrome's Toolbar floats in and out. Clever as all get out. Plus Plus +.
Firefox's Toolbar does intrude too much for my senses.
I imagine if it were possible you would have went with the Chrome version in Firefox too.
Well, if you ever find a way. I vote for Chrome's featured Reputation Toolbar.
And would enjoy similiar functions in Firefox.
Thanks ~ newbie to Webroot. Already, a loyal fan.
I am a first-time Webroot user, and I am installed the software because it came as a package deal with my PC purchase. I nearly uninstalled it and replaced with a different AntiVirus, however, when I saw that deleting the Webroot desktop icon was only temporary, as the icon would be automatically regenerated following each boot.
To the user, this appears to be a bug in the software, since other windows programs do not function like this. Good thing I did a Google search on this issue and found the following post on Webroot Community which explains how this behavior can be disabled:
I think it is not a good idea to have this behavior at all, though, especially as the default behavior. It is only an annoyance to the user, and makes Webroot appear to be invasive and have bugs. If the user deletes a desktop icon, it is because the user did not want that icon, and no software should persist in adding itself back to the desktop after the user deletes it!
This may also prevent turning away customers who may conclude that there are problems in the Webroot software...
i come up with something a reward program for customers who been with webroot for some time. I know you do a VIP reward program but i was thinking of something for the home/business users who buy the programs from webroot. And who been with you for some years. for ex... 1-2 years 25% off 2-3 years free protection for 6 mouths 3-4 years 1 year free protection and so on.
i dont know if post this in the right place.
Let me know what you all think thanks Adam.
Webroot could offer secure VPN service. To encrypt data and protection users in public insecure WIFI, a VPN is a must. Webroot could offer VPN service which would have like 6 plans with the most basic plan offered to WSA AV users and subsequent advanced plans for Internet Plus and Complete users. The rest of the plans could be used at a reasonal upgrade price per year. Anybody not using WSA could also use the service for a price. The VPN would come integrated with WSA. And option like 'install secure VPN' would install the VPN serive. And then start using secure worry free WIFI. It'd be that simple.
I noticed that even the 2013 version of the Webroot software still rely on the Windows firewall for incoming connections monitoring and only check outgoing connections. I was reading the review on PCMAG and apparently, Webroot is planning a full two-way firewall. I hope this firewall is complete, in the sense that it also detects web exploits?
Is Webroot going to add a network monitor? I see the big thing is having a secured network, but what if the password is compromised? Currently there is no option included in the software for mapping a network, thereby making it difficult in discovering if anyone is piggybacking off the network. McAfee has an option that allows the user to view who is logged in to their network, and I would love to see such a feature added to Secure Anywhere.
What are some thoughts?
Thanks to @DavidP for this thread
It could be nice for me to can stop my remote PC with a remote command. Actually if you send a stop command, the PC will stop only when there's a new event.
After installing official updates to MAC OS, Webroot displays a 'Suspicious Activity' message containing two buttons labeled IGNORE and OK.
I think the choice of wording on these two buttons is ambiguous making it difficult to decide which to select.
I suggest re-wording the buttons and also providing a pop-up with more information so as to enable the end-user to make a more informed decision.
West Midlands / UK
I would like to see a feature added where when you right click on the Secure Anywhere system tray icon there are options to either "Shutdown Webroot Protection" for 10 Minutes, 1 Hour and until next restart.
Being a former Avast user I liked having this feature.
In firewall when you want to be warned of all activity unless allowed.... there should be an option in the notification for... "Block Once"... Just in case you are not sure if by blocking it is something that is needed. As it is if you block it you have to manually go and locate it in a long list and remove and try again. With the block once if it is something that needs to be allowed past the firewall you can rerun the program and allow it the next time.
This option of block once is standard in any other firewall program I have used and would be the only complaint I have as of yet. But a big enough issue to make me switch back to previous Security Software as it is a big inconvenience. I test a lot of programs and need that easy control.
It would also be important to take away... That the firewall will allow if I don't choose what to do in a certain time. I should wait for my response. Since I want that full control of the firewall I want to be able feel comfortable to step away from computer and not be afraid that the choice will be made for me. This is a huge security risk to me. For that reason I may also have to switch to a security soft ware that will not do this.