Currently usernames are limited to 15 characters and my username is not complete, perhaps others have this as well or simply choose a shorter username because their first choice was too long. This is kind of a minor issue but if it would be an easy fix then it would be nice if this was changed.
There is an article regarding How To Deactivate Endpoints, and how to How To Reactivate a PC, but there is not yet an article on how to Deactivate a consumer PC. Can such an article be added for easy reference?
How To Deactivate a PC:
Log into your Account Console using an Admin login.
In the main Console screen, select PC Security"
Select the PC you want to deactivate:
Select the Commands Tab:
Confirm the Deactivation:
In the event you have Deactivated the wrong computer, or changed your mind, you can Reactivate the PC
Foremost I have to say that my idea has born thanks to DavidP who put in to his signature a direct link to open a ticket.
So, credit goes to David.
I have noticed that a link to open a support case is available only on the main page of Community on the right side under "Looking For Support?". Unfortunately in other levels/sub-sections of forums there is no a direct link.
I think it would be handy if a direct link would be always available regardless on level/sub-section of Community you are in. We would need to place this link to a part of page that is always displayed. For instance the bottom part of page could be used. See below.
or in the drop down menu "Support" on top of the page or elsewhere it suits the best.
Having been involved with this issue on other sites, I can say that the ability to incorporate a personal avatar (instead of a stock image) is a simple and worthwhile improvement. A simple browse feature that allows the community member to select his or her own personal image should be incorporated into the Webroot Community.
I am aware that a select few are currently able to choose their own avatar on this site, but it is not clear to me why this option is so restrictive.
It's a standard convention in desktop applications that going to the Help or About menu item shows you the version. However, your item, the |?| in the top right takes you to a website.
Right now there are two ways to find the version, neither of which are immediately apparent:
To solve this without changing functionality, please show the version when you hover the mouse over the |?| button in the top right.
In my opinion it would be a good idea to notice only critical Windows Updates, which are actually missing.
Or maybe the user should decide with options panel what kind of Windows Updates should be checked by System Analyzer? For example, as I know, it's not quite necessary to monitor for an optional updates (e.g. additional Windows services, hardware drivers), while the most important parts are generally critical updates for Windows security and it's vulnerability.
Of course it's only my little suggestion, just a single thought, which may be refused, but I would like to know what do you think about this?
With the Webroot Secure call blocker, the phone rings ONCE and THEN the call gets blocked.
However, with my previous app (Easy Filter Call and SMS Blocker by Moonbeam), the phone does NOT ring at all.
Can this be updated?
It'd be great if the outbound connections user controls (allow/block the connection of a process, etc) in firewall and the settings for the firewall in Advanced Settings is brought back in Win 8 and Win 8.1 I think it's very useful feature to users who can control outbound connections. Just like it's been in previous versions.
Can you please add thumbnail view in backup and sync.Its impossible to no what picture you need to download unless opening or on a phone downloading it(very hard if you have hundreds of pictures).It is much easier if there is an thumbnail next to the picture.I use skydrive and used sugarsync and dropbox and they all have this feature.
I would love to see backup status overlays on files that are set for online backup using Webroot. It is not that I do not trust the backup service, but seeing the overlays provides a little piece of mond and makes it easy to see what files are backed up and what is not.
Every time I visit webroot.com or webroot.co.uk, a pop-up appears with options to go to areas for home/business/partners. It isn't necessary as you can access those areas from within the website itself.
My proposal is to remove that 'annoying' pop-up.
I LOVE Webroot SecureAnywhere and the great toolbar, BUT I also favor using Google Chrome as my internet browser of choice. When will the toolbar be made compatible with Google Chrome so that I can have the best of both worlds?
The Mixed Content Blocker in firefox says it has blocked content that is not secure in the Community site. Why is HTTP content available in the HTTPS Community site? Why not make the Community site fully HTTPS?
To the moderators : Wasn't sure where to place the topic. So please feel free to move the topic to the relevent sub-forum.
Improve. REPAIR Cleaning and repair of a malware-infected computer.
Removal of all active components of widespread malware (including Rootkits and stealth malware) in % 86
Removal of further malicious components and remediation of critical system modifications in % 37
Hi Maurizio Oss Pinter
I feel one area which could be improved in Webroot software would be the toolbar, it seems too dry and almost non functional (only one grey webroot icon displaying).
I would suggest showing for each web site visited a color coded icon in the toolbar regarding the safety of the same (i.e. green for safe, yellow for caution, red for know malicious sites, etc.)
This helps to more easily identify potential risks while surfing the internet.
Move Monitored processes to top of "Active Processes" view.
There's no reason I should need to scroll through the GUI to find the monitoring processes - they should be at the top and highlighted.
The scrolling header above all pages on this site is improperly spaced and rendered after the rest of the page has loaded.
This leads to a very annoying jump in the location of everything on the page every single time you navigate. It is extremely annoying.
Please either remove this element or invest resources so it does no degrade the user experience. It's doing Webroot no favors as it is now.