I recently downloaded the "Duplicate Photo Fixer Pro" app from the Apple App Store. Webroot marked this App, supposedly reviewed by Apple, as a THREAT. I submitted a request for review and was only provided a post SUGGESTING that the THREAT was probably a FALSE POSITIVE given its souce. This is not adequate, since several weeks later this App is still marked as a THREAT. Such requests should be specifically responded to, designating the suspect as THREAT or NOT. The Webroot threat database should also be updated accordingly.
SUGGESTION: Given the "realtime" nature of the "Internet Security" that Webroot provides, Webroot should consider adding a button to the threat report that requests a review of SUSPECTED false positives. If the review determines that the threat IS a False positive, the threat database should be updated to the benefit of all.
I have WEP installed on about 200 machines. What would be helpful for me would be to have a console option to see Last Contact time right next to Last Scan time (right now only Last Contact time is presented). I would appreciate the ability to glance down the list of our clients and quickly find machines that are online that have not scanned recently. As it is now I'm clicking through each machine one at a time to refresh it's details in the bottom pane of the console to check the last scan date which is a pain with so many clients.
I could see the policy that allows for whitelisting a folder path
like \\%userdat\folder\*.exe and this can be applied to specific policy on the whitelist side.
But for the blocklist side, I am unable to enter a folder path to block all exe files from running
I could like to block *.exe under user app data folder as malware tends to run under those folders.
Could we add this the the blocklist side?
I'd like the ability to add additional columns to the command log tab. Under the status column, you are able to view if a command was run, however, it'd be nice to see the user that executed that command by another column. Thanks!
Hi, i think it will be very better if Webroot block sites with this rating: Suspicious - Moderate Risk...
when we type these sites for example a site with Sucpicius rating , and go in that site... we even can not aware of this rating ...
because Webroot just show that in search engines like Google...
i wish you underestand my mean
On May 9, 2016 my laptop was infected with W32.Rogue.Gen I only found this through another program that I used. I was never notified by Webroot that I had a Trojan infection. I went over and signed into the console and it was there (under Pc and Security) that I found that my laptop was infected. Had I not signed into the console or used another program to identify the Trojan, I would not know that my laptop was infected. The Trojan is non-existing now.
Here;s my idea: When your PC gets infected and in using the existing Webroot icon on the task bar that upon infection, the icon turns red and blinks (like a red traffic light) alerting the end user that there's an infection and then from the red blinking webroot icon that there's a link that brings you to the area (console) to view the type of infection and what was the resolution of the infection. You could also include the notification when you right click on the webroot icon and go from there.
Thanks for reading and I encourage your comments.
Webroot considers itself to be a non intrusive protection solution with less interference etc. And compared to the competitors it might be correct in many cases, but that don’t mean that it cannot be any better. I’ve used webroot for a month or so, and this is my views on this specific topic:
For me an AV or FW etc. is something I do not want to interact with - except when absolutely necessary!
The large rollovers defining Webroot reputations may be fine for new users, but there should be an option to remove the large, obstructing bubbles defining the rating. A simple option allowing only the Webroot colored circle to display for experienced useers would be a huge help. How many hiundreds of thousands of times must we dodge the rollover, or be reminded of your safety categories? Feels like Webroot is simply trying to burn its brand into our brains. Obnoxious.
After receiving the Webroot SecureAnywhere Internet Security Complete from Amazon, I (new user) installed it on two PCs. When I created an account and logged into the Webroot PC Security console, I noticed there were no PCs listed. I thought this was odd since the Webroot installation collected my e-mail address from both PCs. (Okay, I didn't expect an account to be automatically set up, but I did expect my account to be auto-populated with my two PCs once I did set up an account - how clever!) When I clicked on "Add a PC", a dialog opened and displayed:
So you want to add a PC to this screen?
Download the Webroot SecureAnywhere software. (Sorry, I already installed it from CD)
Enter one of your Keycodes during installation. (Yep, I already did that too)
Once the initial scan has completed, the PC should appear here within a few minutes. (Initial scan has already been completed hours ago, and it still hasn't shown up here! Now what?!?)
I sent a message to Webroot Support and, not surprisingly, received a disappointing answer. Fortunately, I figured it out. It's not just the initial scan that will "Add a PC", but ANY scan will do. After opening Webroot SecureAnywere on my first PC and performing a manual "Scan My Computer", I checked my online Webroot PC Security console a few minutes later and my first PC was listed. When I did the same thing for my second PC, it was finally listed as well.
This all could have been avoided if correct wording was used under "So you want to add a PC to this screen?" -OR- if the CD box instructions/installation program instructed me to create an Webroot account FIRST, then proceed with the install.
I put my computer to sleep at night, but WebRoot will not wake the computer to scan, so the scan ends up running first thing in the morning when I need to start using my computer.
Please allow WebRoot to wake up the computer and do the scan in the wee hours when I don't need to use it.
I just looked at something in my first post. Since this feature exists (Spell Checker)then why is it that when I posted the new idea, it didn't automatically come back and caught the post and say "Feature Already Exist" That would be a great feature. I even turned on suggestions and nothing was there.
I hope this is clear to all.
Is it possible to have WSAC scan questionable links in emails without having to open them? For example, I've just received an email from a college friend I haven;t really spoken with in a long time. I'm certain the email is bogus and that the link is at least spyware, but being able to submit it for investigation could be advantageous.
Last year, I purchased a new subscription and entered the new keycode when I started to get the notifications about renewing, (mainly to stop the notification popups) a month prior to the end of the current one. When I did so, my subscription wasn't extended and I lost the entire month. So this year I made sure to wait. But now I'm being bombarded with popups warning me to renew. I'd opt for automatic renewal, but it's possible to buy a new subscription for much less elsewhere. PLEASE allow subscriptions to be EXTENDED upon entering a new keycode for renewal.
Currently if you create a global override (example folder exclusion) through the admin console these are not reflected on the client Active process montior. This make it very difficult to view which processes are actually being monitoring at the cleint level. According to tech support these are not being monitored even though the client reports them as monitored. Confusing.