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Android Washer?

Status: Under Consideration
by EJVW4 on ‎03-12-2012 02:11 PM

I'd like to have a way to use the WSA Android app tp clean my Droid 2 Global (running Android 2.3) the same way that I can have WSA clean my Dell desktop's Windows Vista and laptop's Windows 7.  I'm not looking to wipe my phone; I know how to make WSA do that.  I just want to clean up the junk files that end up cluttering my phone as I surf the web, text message, make calls, etc.

Polish localization

Status: Under Consideration
by Frequent Voice on ‎04-30-2012 12:01 AM

I would like to see WSA available in my mother language: Polish.

I think it could be a nice idea since WSA is getting more popular in Poland.

Status: Under Consideration
Hey pablozi - We are working hard on creating localized versions of WSA right now in many languages. A date for a Polish product has not yet been released, but we'll update this Idea with a status of "In Process" when we are working on it.
0 Kudos

Webroot Reputation Toolbar

Status: Under Consideration
by Frequent Voice on ‎04-28-2013 01:00 PM

Is Webroot planning on revamping the Reputation toolbar? Currently the bar is simply obstructive especially because it repeatedly reloads even within the same web domain. The Web of Trust has a great approach: The icon remains active and changes colors accordingly.

What do you think?




Robert Salazar

After reading & commenting on a thread in the Complete section RE: A user not being able to clear past malware history in the console - I feel it would be a good idea for a user to be able to clear past malware if required. For example a close relative of mine has some very embarrassing malware (ladies type) blocked that he didn't want me & to see & didn’t realise blocked malware was recorded & (he does now) & has no way to remove it anyway & I really think he would like to, his other half also has her phone & PC on the console & can access it Smiley LOL


I also show others who are interested WSA my console & all it's functions & although I have only one entry I really don't want others to be able to see what is essentially a record of internet mistakes which remains there to time indefinite if the same account is renewed. Others in my immediate family righlty have access to my family WSA console including my other half & teen daughter for their phones etc & I personally would like to be able to clear my history if I needed to.


I'm not talking about secrecy here just basic privacy & if a person has for example a 5 user WSA maybe all 5 of those people may use the console at some point & this could cause some issues including possible marital disharmony etc Smiley Surprised

Status: Under Consideration
We're looking into this.

Release Version Number & Beta Version Number Post.

Status: Under Consideration
by Bronze VIP on ‎04-07-2012 08:23 AM
Windows 7

It would be nice to post a "Closed Sticky" on the forum that only the Moderators can change when updated on the following:

1. Current Release Version Number

2. Current Beta Version Number.

Parental Controls

Status: Under Consideration
by Frequent Voice on ‎04-19-2012 02:58 PM

Hi Webroot!


Will Webroot be adding parental controls to their software? I currently use Windows 7 Parental Controls but I would rather stick to an all inclusive security program.



Robert Salazar

Status: Under Consideration
We are looking at incorporating parental controls into both Webroot SecureAnywhere for the PC and the mobile version. It's currently under consideration.

Blackberry Mobile Security App.

Status: Under Consideration
by Gold VIP on ‎11-28-2012 03:54 PM

Hello Webroot Staff.


I'm posting this for consideration as a few have asked about it from Wilders Security Forums about the possibility of a Blackberry Mobile Security app for the current OS and the new version that comes out in 2013.


Blackberry Phone and Tablet.





Status: Under Consideration
I talked to product management about this idea, and they agree that we can consider this idea if there is a significant user-base that would benefit from Blackberry coverage. It's possible the market share isn't representative of how many of those Blackberry users are in our user-base, so we'll leave the door open to it. So if you have a Blackberry, and you want to see Webroot on it, kudo this idea. We'll be keeping track.

Nice product - two ideas


To log on using your web site requires "two factor" authentication (your password and two characters of your security word).  I like this additional secuirty.


However, to log on using the Webroot browser extension, only requires one (your password).  Why not add the requirement for two charcters to the browser extension box?


Also, limit access to your account only by the computers or phones identified in your acount.  I don't need or want access to my account by any computer or phone in the world.


Just a thought.



Status: Under Consideration
The second factor where the toolbar is considered is that WSA must be installed for the toolbar to be present, which necessitates that someone attempting to sign in via the toolbar would already have activated the keycode on the device from which the access is being initiated. This is as opposed to the console, which can be logged into from any computer anywhere. So there are two checks in both cases. To your second point, limiting access to specific devices could pose usability issues for many customers. However, we would like to further enhance portal security, and we are investigating alternative means of doing that.

Add Czech language localization

Status: Under Consideration
by Sr. Community Expert Advisor on ‎07-12-2012 02:17 AM

I am having some issues with WSA ... malfunctioning Web Shield, Identity Shield, no padlock at all etc.


Webroot tech gurus have concluded that all my problems stem from the fact that my OS language is not supported by WSA.


So I have no other chance than to require inclusion of Czech language into WSA.


I may understand that our market is not as big and thus good as others but I have very strong argument which stands by me ... All other major players in the field of PC security have their products fully localized in Czech language. Just to name a few ... Norton, ESET, Avira, Avast, Kaspersky etc. etc.


Thanks & regards,


Status: Under Consideration
We are working hard on creating localized versions of WSA right now in many languages. A date for a Czech product has not yet been released, but we'll update this Idea with a status of "In Process" when we are working on it.



I have just tried your new Webroot Secure Anywhere System Analyzer. I have found it quite nice  but I suggest that in future versions it should tell more about the detected problem with just one click on the warning icon instead of diving into the log file, it would be perfect Smiley Happy.

**Edit for subject line searchability

Status: Under Consideration
GREAT feedback. After reviewing this with some of the Webroot team, we agree and are working on a solution.
0 Kudos

upload images on webroot server

Status: Under Consideration
by Sr. Community Guide on ‎02-27-2013 11:22 AM

Hi ,


at webroot blog more pictures are upload on other server and use other service .


i think better pictures upload on webroot server .


Regards ,


Status: Under Consideration
At the moment, it's using wordpress. We're considering moving it over to our server. If I recall, you're in Iran, which means you're probably requesting this due to restrictions on viewing wordpress sites. If we end up moving it, this issue will probably be resolved for you in the process.

Bugs system improvement

Status: Under Consideration
by Sr. Community Expert Advisor on ‎10-10-2012 04:52 AM

Hi all,


I am a closed beta tester since Webroot acquired Prevx. In fact Webroot inherited me Smiley Very Happy


During such a long period I have been reporting dozens of bugs via Wilders forum before the Webroot community started. Since then I have been writing here or directly to the support. So I may dare to label myself as an experienced bug reporter Smiley Embarassed


Therefore I have to admit that I really miss any tracing system for the reported bugs. The current system (via support) is quite confusing because all reports and replies by the support staff are stuffed in one never ending post what is indeed user-uncomfortable.


In this respect Opera keeps primacy. They have very sophisticated system for reporting and tracing bugs. If you report a bug you will receive an unique ID belonging to your report so it is very easy to trace that bug later on forums, in changelogs or in the closed bug tracing system.


Therefore I would welcome to have similar system in Webroot support. We need to make reporting of bugs more convenient and transparent.


I am not complaining just trying to make a good offer Smiley Wink


Thanks & regards,


Status: Under Consideration
We are looking at breaking out different issues into different support threads instead of lumping them into one conversation. This idea has created some internal discussion, and we'll review it more with support and development teams.

System Insight Feature

Status: Under Consideration
by Frequent Voice on ‎11-24-2012 11:34 PM

I use NIS 2013 and Webroot. I liked them both. One thing I wish Webroot had that Norton does is "system insight" (shows when programs were installed, when viruses where found, when scans were done, and performance issues such as high memory usage/high cpu usage). 


Anyhow, this comes in handy for me when I need to find out:


1. When a virus was installed via a program (to find the culprit person).


2. When and what program was installed to troubleshoot Windows issues.


3. Verify and check if scheduled scans are taken place correctly. 


4. Look and see what programs were used the most, usage of memory/cpu of each program, and whether the PC turns off or goes into standby.


Keep in mind (for those who don't use Norton), that this is all done in a clean calendar format.


I love Webroot, but wish there was some type of expanded log. 




Status: Under Consideration
The "calendar format" or general improvement to the user experience part of this idea is quite interesting, so we'll place the idea into Under Consideration for now. As far as the content goes, we have most of it already. Quarantine will tell you information about when a threat was quarantined (PC Security -> Quarantine -> View Quarantine). Windows troubleshooting programs are not logged solely for the sake of being logged as such, but they are monitored if they are not known to be good programs (System Tools -> System Control -> Control Active Processes). Scan logs can be used to check to see if scheduled scans were run on time or not (System Tools -> Reports -> Scan Log). You can get some of what you're looking for in item 4 (and a lot of stuff not mentioned in the question) in the System Analyzer report as well (System Tools -> System Analyzer -> when it finishes, View Advanced Detail -> View Full Report). With these logs and reports in mind, do you still feel a calendar format would be useful?

Reset Button for the Firewall

Status: Under Consideration
by Gold VIP ‎01-04-2013 09:29 PM - edited ‎01-04-2013 09:33 PM

I would like to see a reset button for the Firewall Network Applications to remove all of the listed connections.


Reason: To remove them now it's so hard if you have many in the case before v8.0.2.96 when there was a glich it added many processes that didn't need internet access.


Status: Under Consideration
Although we are unable to fulfill this request right away, the idea will be deferred for future re-evaluation. Thanks for the suggestion!

Blocked Callers List

Status: Under Consideration
by Silver VIP on ‎03-13-2013 05:03 PM

An idea was presented over in the Android forum, and I liked it enough that I am going to open the idea here.



The ability to way enter wildcards for blocked numbers. For example your getting calls from a place that has several numbers in a block like 111-222-3300 through 111-222-3320. Instead of having enter every number (21 numbers) is there a wild card that could be used (111-222-33XX) that would allow to block then all?  (This would apply to ONLY the last 1 or 2 digits of the phone number(s) to be blocked, otherwise it will block too many.)


Remember, in the event that you have blocked 111-222-33xx to blocked the numbers above, if you get a call from 111-222-3344 it will be blocked, but at the same time that caller does, I believe, have the ability to leave a voicemail.  If you find you have blocked numbers that you do not wish to, you could go back to manually blocking each individual.




Allow the Call Blocking to use a 10 digit phone number (Area Code + Phone Number) instead of requiring a full 11digit (1 + Area Code + Phone Number).  Many times when I had tried to turn on a Call Block using a saved contact to provide the number, it would fail and return an error that the phone number is not valid.  Incoming calls do not contain the 1 on my phone, so when saved to a contact, or if I use the call log to select the number to block, it require's editing of the number before the Call Blocker will accept it.

Status: Under Consideration
I spoke with our Mobile team and there are no technical limitations to implementing your first suggestion. So it will be submitted for consideration. I was advised that there are other features and enhancements that have already been accepted, so I cannot provide any ETA for this one, however. The second issue you mention was a problem in earlier builds of the Android app, but it should be resolved in the current build I tested this myself to confirm and the 1 is automatically added for you if you enter a number that is only nine digits. If you are on the current build and experiencing this issue, please let us know.

Hungarian localization

Status: Under Consideration
by lostprophet on ‎11-09-2012 06:59 AM

As of now, Webroot products are localized to 13 languages. I (and hopefully others) would like change that, by adding Hungarian to the mix. If this gets the green light, I would translate Webroot products into Hungarian as I've done a couple of localizations in the past.

Status: Under Consideration
We are keeping a close eye on the kudos received for localized version requests to better gauge a sense of which languages to prioritize first. Users who would benefit from a Hungarian release should definitely kudo this idea. Thanks for being the first user to suggest it as an idea!

I used this feature from the web portal all the time.  It's more secure and reduces file redundancy.  Is it still available in the new portal?

Status: Under Consideration
This feature is something we want to bring back too, and we're looking into how to best go about that. As long as we don't run into any major roadblocks, this idea will most likely ultimately be moved to In Process.

I know this has been discussed before, but I thought I’d toss it out in the Ideas Exchange Forum.


I did a comparison of WSA’s and Norton’s system cleaner features and here’s what I discovered:


Norton offers “PC Tuneup” and Webroot offers “Cleanup Now.”  Both features can be automatically scheduled.


Norton’s “PC Tuneup” cleans up Windows temporary files, Internet Explorer temporary files, Internet Explorer history cleanup, startup manager, registry cleanup and disk optimization (a/k/a disk fragmenter).


WSA's “Cleanup Now” cleans up Windows Desktop (recycle bin, recent document history, start menu click history, run history, search history and start menu order history), Windows System (clipboard contents, windows temporary folder, system temporary folder, windows update temporary folder, windows registry streams, default login user history, memory dump files, cd burning storage folder and flash cookies), Internet Explorer (address bar history, cookies, temporary internet files, url history, setup log, Microsoft download folder, media player bar history, autocomplete form information and cleanup index.dat), and specific applications (Mozilla, Adobe, Sun Java and Microsoft).


WSA does not incorporate defrag into its repertoire.  Norton does.


I have heard, and respect, arguments that say that Windows already has an effective defrag option (Disk Defragmenter), and the addition of a defrag feature to WSA would constitute bloatware, but is this dispositive?  WSA presently incorporates a feature that cleans up your recycle bin, a feature that Windows already has (Disk Cleanup).  Moreover, when you consider all of the things that System Cleaner feature presently cleans up, is it really going too far to incorporate a defrag feature as well?  The WSA System Analyzer already analyzes defragmentation issues, so is it too much of a stretch to incorporate defrag into Clean Up Now?


Any thoughts?

Status: Under Consideration
We are looking into incorporating functionality like this via the System Analyzer (SA) feature in our Complete version. Right now SA simply diagnoses issues on the system and we would like to add remediation functionality so some identified issues can be fixed. Most likely we would invoke the Windows defrag to accomplish this task for us.

Windows 8 Custom Firewall Settings/options in WSA Products

Status: Under Consideration
by Community Guide dtouch ‎02-06-2013 04:04 PM - edited ‎02-07-2013 12:16 AM

The wsa firewall semm to have lost its flexibility in windows 8. I would like to have control over my firewall and thats why I chose to have a complete security suite and dont want to install a third party firewall nor i am not so comfortable with windows firewall settings. The wsa firewall was smooth and comfortable in custom allowing applications to connect or not in windows 7. I would like to have have the feature back in windows 8.

Status: Under Consideration
Windows 8 presents limitations to our current firewall implementation and we are currently considering our options in light of those limitations.

Add option to reject a call

Status: Under Consideration
by Community Expert Advisor cohbraz on ‎02-14-2013 04:46 PM

The security product does a great job of blocking calls, but they go straight to voicemail.


Can the option be added to reject the call? In this case, the call would be dropped or receive a busy signal and not go to voicemail.

Status: Under Consideration
This should be doable. We're looking into it, and we'll update again when have an update.