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Mozilla Firefox 54.0.1 Startup

  • 15 July 2017
  • 4 replies
  • 24 views
A
Rank
Userlevel 2
Hi, all. I am new to the forum and been using WebRoot for about 2 months now. (Was using another product, but WR is amazing-- much better than what I was using!)
 
Anyway, I have noticed the last 6 or 8 days that every time I start a session of Firefox (or open a new page if it is already open) I get a popup asking me for permission to start Firefox. Is that a Webroot security item, a configuration item, or something else? Not a big deal, but does require 6 to 10 clicks a day to work the web.
 
Thanks for any help!
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Best answer by Ssherjj 15 July 2017, 21:23

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4 replies

Ssherjj
Rank
Userlevel 7
Badge +62
Hello AZ_Star_Splitter,
 
Welcome to the Webroot Community,
 
Please look here at the Mozilla help site.
 
Also you can check Webroot Identity Protection on the Webroot PC User Guide
 


 
You can also Submit a Support Ticket if you feel this is a Webroot related issue. This is a free service with your active Webroot subscription.
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
A
Rank
Userlevel 2
Thanks!  That worked. (Although Firefox did not state it in their instructions, I had to reboot the computer for the "Run as Administrator" uncheck to take effect, but FF opens now without a permission dialog.
 
M
Rank
A brilliant, simple as well as concise response, Sherry!
 
Thanks. I'll remember that in case I ever have a similar problem with Firefox.
Ssherjj
Rank
Userlevel 7
Badge +62
@ wrote:
A brilliant, simple as well as concise response, Sherry!
 
Thanks. I'll remember that in case I ever have a similar problem with Firefox.
Aww shucks Muddy! I appreciate that very much! Happy to be able to assist!:D
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security

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