Webroot will not scan on boot up. I have it set to do this but does not work.

  • 7 April 2015
  • 5 replies
  • 66 views

I have my settings to run my scan on boot up. It works that way on my laptop but not on my PC. Need help to fix.

5 replies

Userlevel 7
Badge +62
Hi eddieweav,
 
Welcome to the Community Forum,
 
Would you open WSA,
Advanced Settings
Scheduler
Check for scan on boot up.
 
See if that helps,
 
Kind Regards,
I used the advanced settings and set it for scan on bootup. Did not work. Thanks
Userlevel 7
I would try an uninstall/reinstall however why are setting your PC to scan on Bootup? Its not really nessecary to have WSA scan on bootup. 
Badge +5
I have had this problem for a long time on both the normal and the beta versions. I have uninstalled and reinstalled the regular product and it does not help. This is for laptop and desktop. I regard this as a critical function. It needs to be fixed.
Userlevel 7
@, I was just about to create a support ticket for you but I see you've already done that. Our Team will be the one to address it for you. Remember, you can always call them by phone for immediate help!
 
Support Number: 1-866-612-4227 M-F 7am?6pm MT

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