something screwy after i bought webroot

  • 27 July 2014
  • 2 replies
  • 733 views

I cannot log on to to my accounjt after I bought webroot. Webroot is operational and doesa great job. I think it has me confused with my soninlaw who first downloaded it to my pc for a trial use.

2 replies

Userlevel 7
Badge +56
Hello and Welcome to the Webroot Community.
 
It's best to Submit a Support Ticket for issues with the online console and they will be happy to help you.
 
Here is some info about the online console(Account): http://live.webrootanywhere.com/content/661/Creating-an-account
 
Thanks,
 
Daniel 😉
Userlevel 6
@ wrote:
I cannot log on to to my accounjt after I bought webroot. Webroot is operational and doesa great job. I think it has me confused with my soninlaw who first downloaded it to my pc for a trial use.
Welcome to the community NMKid!
 
Please do submit a support ticket as Daniel suggested.
 
Let us know how everything is and come back often and share your experiences!
 
Beth

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