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[SOLVED] WSA 9.0.23.32 - accessing network shares is slow

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SUMMARY:

[SOLVED] When Webroot SecureAnywhere 9.0.23.32 is installed, accessing files on network shares is slow.

  

DESCRIPTION: 

When Webroot SecureAnywhere 9.0.23.32 is installed, end users will notice that accessing files on network shares becomes very slow.  In some cases, the application which is performing file access becomes un-responsive.   

 

 

PRODUCT INFORMATION: 
Webroot SecureAnywhere 9.0.23.32

 

ENVIRONMENT: 

All editions of Windows

 

STATUS: Install WSA 9.0.23.34 to resolve

WSA 9.0.23.34 addresses this issue. The majority of devices with WSA 9.0.23.32 should now have been automatically updated to that version.   

 

WSA 9.0.23.34 can also be applied by downloading  WSA 9.0.23.34 EXE or WSA 9.0.23.34 MSI and then installing using manual or automated methods. Console agent command can be used for this; see documentation for more information here:- Agent Commands

 

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Version history
Revision #:
8 of 8
Last update:
Thursday
Updated by:
 
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