My screen froze while entering passwords, is same when I log out and back in again. HELP?

  • 12 January 2017
  • 1 reply
  • 187 views

My screen froze while entering passwords. Completion bar shows approx 3/4 done. When I log out, then back in, it still shows frozen screen. Has anyone else had this happen? How did you fix it? Thanks!

1 reply

Userlevel 7
Badge +62
Hello linedancegal,
 
Welcome to the Webroot Community,
 
Could you provide us with more infiormation? Are you talking about Webroot Password Manager?
 
Edited
If you are then it woud be wise to Submit a Support Ticket which is free of charge with a Webroot subscription and they can have a look.

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