Solved

Webcam locally connected to client connected through Citrix not working anymore

  • 15 February 2017
  • 1 reply
  • 27 views

Clients of a customer of us uses Citrix. They have a few webcams connected on different clients. They are locally connected to the clients which connect through a Citrix-receiver. Since we installed Webroot on the network they can't use the webcams anymore. Webroot is only installed on the Citrix-server.
icon

Best answer by JP_ 15 February 2017, 20:32

View original

1 reply

Userlevel 7
I checked with our Team and this is not a known issue.

I'd suggest having our Support Team investigate this for you. You can reach out to them at your own convenience.

Business Technical Support: Call 1-866-254-8400
Open a Support Ticket: http://mysupport.webrootanywhere.com/supportwelcome.aspx?SOURCE=ENTERPRISEWSA

Reply