Webroot is crashing IE11. After installing Webroot, IE does not start.

  • 4 January 2017
  • 1 reply
  • 44 views

After installing Webroot WSA Business edition, IE does not start.  I get an error message that Internet Explorer has stopped working.  If I uninstall Webroot, IE works properly.
 
This has happened on 2 computers.

1 reply

Userlevel 7
Hello @ and welcome to our Community!

I'm sorry to hear of the trouble you're experiencing with IE.
I would suggest contacting our Support Team directly to see if there have been any other reported cases, or just to further invesitgate:
Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

Cheers,

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