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Kaseya VSA on-prem Update 2.5.18324.2

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Anna - Webroot Sr. Advocate Programs Manager
2 REPLIES
Frequent Voice

Re: Kaseya VSA on-prem Update 2.5.18324.2

Hi Anna,

 

Some great updates in here that will help us manage Webroot through our VSA better!

 

Is this a manual update that needs to be run on the VSA each time there is an update?

 

I ask because we have maintennace windows on our VSA where we would manually run updates / patches, reinstall the datababase schema, and rebooting, ensuring functionality once done. 

Highlighted
Product Manager

Re: Kaseya VSA on-prem Update 2.5.18324.2

Hi,

 

Yes, the Kaseya VSA on-prem plugin will require a download of an .exe file, here is the link to the .exe and the Quick Start Guide:

https://download.webroot.com/RMM/Kaseya/Webroot_Kaseya_Module.zip

 

You will need to run the downloaded executable on the same computer as the VSA then reapply schema.