Brain Science and Browser Warnings
Userlevel 7
by Michael Mimoso
Browser and other types of security warnings generally don’t stop computer users in their tracks, especially when they’re in the middle of some task. Clicking through them seems to be the accepted response, rather than to halt and evaluate the situation.
Researchers at Brigham Young University recently published research looking at how computer users engage with and react to such alerts, and applied neuroscience to better understand why people click through to potential trouble ahead, and also to improve the quality of said alerts.
The conclusions reached in the BYU study aren’t much different than the experiences of IT security in response to breaches and malware infections. Users aren’t very proactive about security, and only when they’re face-to-face with trouble—such as being hacked—do they react accordingly.
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