3rd March 2016 By Paul Ducklin
As you can imagine, one of the most common questions we get asked about ransomware is, “What do I do now?”
It’s easy to be wise after the event: could’a, would’a, should’a.
Could have ignored the instructions to “Enable Macros”; would have been smart just to delete the email in the first place; should have bought that USB backup drive last week when they were on special at $45.
But what if the worst has happened, all your files are encrypted, and you’re staring down the barrel of a pay page where the crooks are calmly demanding $300 in Bitcoin for the key to unlock your precious files?
We’re assuming that you have no offline backups, and that the only copies of the files you want to preserve are sitting there in scrambled form on your hard disk, so near but yet so far.
Can you get your files back without paying?
As usual with IT-related questions, the answer is, “It depends.”
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