Retail Breaches Change Customer Behavior, Attitudes, Studies Say
By Tim Wilson/ Posted on July 3 2014
Recent breaches of retail and credit card data are making customers think twice about where they shop and how they pay, researchers say
U.S. consumers are beginning to see the impact of the recent spate of credit card data breaches at retail stores -- and they are doing something about it.
That's the conclusion of two separate studies of consumer attitudes and behavior published this week. The first study, National Consumer League's Data Insecurity Report, indicates that consumers are increasingly blaming retailers for the compromise of their credit card data and are responding by changing the stores they patronize.