Best answer by Ssherjj
View originalAndroid restarts always during virus scan
Android phone doesn't finish virus scanning and freeze and restart by itself during webroot scan
Userlevel 7
+62
Hello Sinam,
Welcome to the Webroot Community,
Would you try to uninstall/reinstall Webroot on your Android device.
https://community.webroot.com/t5/Webroot-SecureAnywhere-for/How-to-Uninstall-Webroot-From-an-Android-Mobile-Device/ta-p/140807
Please make sure you are installing the correct version. https://community.webroot.com/t5/Webroot-SecureAnywhere-for/Which-Android-Version-Do-I-Download/ta-p/37300
To reinstall go here https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Installing-Webroot-SecurityAnywhere-Mobile/ta-p/147065
If you still have issues then please Submit a Support Ticket which is free of charge with your Webroot subscription.
Welcome to the Webroot Community,
Would you try to uninstall/reinstall Webroot on your Android device.
https://community.webroot.com/t5/Webroot-SecureAnywhere-for/How-to-Uninstall-Webroot-From-an-Android-Mobile-Device/ta-p/140807
Please make sure you are installing the correct version. https://community.webroot.com/t5/Webroot-SecureAnywhere-for/Which-Android-Version-Do-I-Download/ta-p/37300
To reinstall go here https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Installing-Webroot-SecurityAnywhere-Mobile/ta-p/147065
If you still have issues then please Submit a Support Ticket which is free of charge with your Webroot subscription.
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