To Customer Support To Customer Support

How do you deactivate a lost Android phone that has the Secure Anywhere App installed?

  • 22 January 2015
  • 1 reply
  • 25 views
D
Rank
Assume I have lost my Android phone and want to deactivate it using the Secure Anywhere App remotely. How would I accomplish this task?

1 reply

Ssherjj
Rank
Userlevel 7
Badge +62
Hello @ 
Welcome to the Community Forum,
 
Please sign into your on line Account Console. and go to Mobile and Deactivate
 
  1. og in to my.webrootanywhere.com and select the console you want to view.
  2. Click the Mobile Security tab.
  3. Select the device you want to deactivate. [img]http://sw.nohold.net/Webroot/Images/mobile_portal_devices.png[/img] A window with options for this device appears.
  4. Click Remove Device. [img]http://sw.nohold.net/Webroot/Images/mobile_portal_about_device.png[/img]
  5. A confirmation popup appears. If you are certain you want to deactivate the device, click Yes, continue. [img]http://sw.nohold.net/Webroot/Images/mobile_portal_remove_device.png[/img] The device is removed from your Webroot Account.
 
 
Do let us know if you need more assistance and we will glady help.
 
 
BEst Regards,
 
 
 
 
 
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security

Reply


Terms & Conditions

© 2004 - Webroot Inc.

We have recently updated our Privacy Policies. We encourage you to read the full terms here.