Webroot not working on Android phone

  • 9 August 2015
  • 2 replies
  • 30 views

My webroot stopped workin g on my Android phone. Any help ?
 

2 replies

Userlevel 7
Badge +62
Hello ?,
 
Welcome to the Community Forum,
 
Sorry to hear you are having issues with Webroot. Have you restarted ypour Android?
 
Would you uninstall Webroot and do a reinstall?
 
Please look here at the KB article to uninstall Webroot.
 
Then here is the KB article to reinstall Webroot on a Android device.
 
If you still have issues then please submit a Support ticket and they will gladly help you further.
 
Hope this helps?
 
Kind Regards,
Userlevel 7
Hi MIkevo
 
Welcome to the Community Forums.
 
Would you be able to elaborate a bit on the 'has stopped working'?  YOu are not giving us muuch to go on here and this could be due to a faulty install, login issues or something else.
 
Regards, Baldrick

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