2 Steam games and a few registery files deleted

  • 24 April 2017
  • 2 replies
  • 40 views

So this just happened today, and I was hoping to get some answers as to what exactly happened, and if I should really be worried about something.

A little background first of course. I had been using my PC like normal with no problems whatsoever up until roughly 2:30ish, and went to take care of some business in the restroom. Went I get back, I saw that I got a Skype message from my GF and was going to read it. However, the whole page was completely blank. No text of any kind, and at first I thought it was just a weird Skype glitch so I quit out of it and tried to restart it. A error popped up which I couldn't read because it too was complete blank with no text at all. I noticed that webroot said I was infected, and went I right clicked on the little icon to start a scan. Even that menu was blank as well. Thankfully, I knew enough to know where the scan button was, so I was still able to scan my PC.

Webroot popped up like normal, and the only thing I could see was the progress bar moving; again, no text though. It deleted a couple files, and I had to restart my PC in order for things to actually have text again. As far as I can tell, everything is working as intended.

I will admit, I do go on adult sites, but I am extremely careful with all kinds of precautions. Even on my browser I have a few apps that not only blocks ads, but scripts as well. So well it is entirely possible that I could of gotten a virus from those sites. I don't want to jump to conclusions.

Just in case, I have made a pastebin of both scan log and the threat log as I am sure they might aid you in helping me to understand what exactly happened.
 
Log file: https://pastebin.com/dLYkd8Xc
 
Threat log: https://pastebin.com/Sdwsu5qF

2 replies

https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/W32-Trojan-Gen-false-positives/td-p/290159
Userlevel 7
Please restore the files from Quarantine to resolve this issue.
 
1. From the system tray, double-click the Webroot icon.
2. Click the PC Security gear icon.
3. Click the Quarantine Tab.
4. Select the items in question and press the blue arrow Restore button at the bottom right.
 
Run a scan after restoring the files from the Quarantine to confirm it has been resolved.
 
Business users please read here.

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