Activate Webroot on new computer


Userlevel 3
Hi,
I had to get a new computer with WIN 8.1, but when I tried to activate Webroot it says, "..thanks for the renewal.." and wants me to pay.  I have about 205 days left.
  Any download link I can use to activate it ?
 
 
 
Thanks for any info...

3 replies

Userlevel 7
Badge +62
Hello @
 
 
Welcome to the Webroot Community.
 
Have you tried to uninstall and reinstall Webroot to see if the issue persists.?
 
Can you please do a clean reinstall of WSA? Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
After doing this, please let us know if the issue is now resolved.
 
 
Kind Regards,
 
Userlevel 3
Thanks for the info. The link was what I needed to install with my KeyCode  :D
 
 
 
 
 
😉
Userlevel 7
Badge +62
Hi @,
 
You are very welcome! That's excellent that you have this all sorted now.
 
 
Have a great day!
 
 
Regards,

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