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Posts: 1
Registered: ‎11-26-2012
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Activating new key code

I just bought a renewal subscription for my PC, I went to "My Account" and clicked activate a new keycode. I placed the new key listed in the email sent to me and hit activate.. but received an error message saying the kay has expired.

How is that possible? Please help, I am unsure what I am doing wrong

 

Thanks

Posts: 1,721
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Registered: ‎02-15-2012

Re: Activating new key code

Can you please Send me a Private Message with the new keycode and any email addresses you may have used so I can take a look for you?

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Mike R

Marketing & Gaming Project Coordinator

Posts: 1,721
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Registered: ‎02-15-2012

Re: Activating new key code

Please let me know if you need further assistance, closing this thread out unless you need more help! :smileywink:

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Mike R

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New Voice
Posts: 5
Registered: ‎07-28-2014

Re: Activating new key code

I need a new key code,i took off the label it tore, now I caint make out the numbers and letters

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Community Manager
Posts: 3,980
Registered: ‎12-16-2013

Re: Activating new key code


badboy1636 wrote:

I need a new key code,i took off the label it tore, now I caint make out the numbers and letters


Was this a Best Buy purchase?

Posts: 4,519
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Registered: ‎11-27-2013

Re: Activating new key code

[ Edited ]

badboy1636 wrote:

I need a new key code,i took off the label it tore, now I caint make out the numbers and letters


Welcome badboy1636..Welcome to the Coummunity Forum. Hopefully we can set you up with some information. We need some more infor from you please!:smileywink:

 

You could call

1.800.Geeksquad if you Purchased from BestBuy!

Sherry

   

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Registered: ‎02-03-2012

Re: Activating new key code

Hi badboy1636

 

Welcome to the Community Forums.

 

If this was a Best Buy purchase then is the keycode not printed on your receipt?

 

Regards

 

 

 

Baldrick

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New Voice
Posts: 5
Registered: ‎07-28-2014

Re: Activating new key code

I bought this today @bestbuy need a new code number. Thanks for your help

 

Posts: 4,519
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Registered: ‎11-27-2013

Re: Activating new key code

[ Edited ]

badboy1636 wrote:

I bought this today @bestbuy need a new code number. Thanks for your help

 


Thank You badboy1636 for letting us know! Please come back and browse the Community whenever you want to have fun and learn with us!:smileyvery-happy:

Sherry

   

Helpful Webroot Links:


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Register and Introduce yourself to The Community!


Mac / Yosemite(10.10.1), IPads, PCs,W7Pro & W 8.1 R Pro. Windows 7 Pro on Lenovo & W/Vista Ultimate on Gateway Laptop.
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New Voice
Posts: 5
Registered: ‎07-28-2014

Re: Activating new key code

How many numbers are the code.its shows group a b c 3 different codes