11-26-2012 09:29 AM
I just bought a renewal subscription for my PC, I went to "My Account" and clicked activate a new keycode. I placed the new key listed in the email sent to me and hit activate.. but received an error message saying the kay has expired.
How is that possible? Please help, I am unsure what I am doing wrong
Solved! Go to Solution.
07-28-2014 03:22 PM - edited 07-28-2014 03:30 PM
I need a new key code,i took off the label it tore, now I caint make out the numbers and letters
Welcome badboy1636..Welcome to the Coummunity Forum. Hopefully we can set you up with some information. We need some more infor from you please!
You could call
1.800.Geeksquad if you Purchased from BestBuy!
07-28-2014 03:32 PM
Welcome to the Community Forums.
If this was a Best Buy purchase then is the keycode not printed on your receipt?
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07-28-2014 06:06 PM - edited 07-28-2014 06:06 PM
I bought this today @bestbuy need a new code number. Thanks for your help
Thank You badboy1636 for letting us know! Please come back and browse the Community whenever you want to have fun and learn with us!