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After I installed Webroot within a day or so I lost my wireless.

  • 28 July 2014
  • 2 replies
  • 26 views
A
I installed Webroot onto my new Acer E5-471G-62NH using Windows 8.1 and a few days later I have lost my wireless. This is the second PC using 8.1 that this has happened to me on and I had to restore the last one to properly fix the problem.

Help!
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Best answer by nic 28 July 2014, 17:54

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nic
Userlevel 7
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Does uninstalling Webroot restore the wireless connectivity?  We'd want to confirm it is Webroot causing the problem, as it could be some other issue as well.
R
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Userlevel 7
@ wrote:
Does uninstalling Webroot restore the wireless connectivity?  We'd want to confirm it is Webroot causing the problem, as it could be some other issue as well.
@ wrote:
I installed Webroot onto my new Acer E5-471G-62NH using Windows 8.1 and a few days later I have lost my wireless. This is the second PC using 8.1 that this has happened to me on and I had to restore the last one to properly fix the problem.

Help!
Welcome to the community Asdthomson!
 
Sorry to hear you are having a problem with your wireless connection.
 
Please let Nic know if uninstalling Webroot restores your wireless connectivity,
 
And please come back often and share your experiences!
 
Thats what its all about, sharing experiences, learning from each other and helping each other out!
 
See you around in the community!
 
Beth
 
 
 
 
 
 

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