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Android.Banker Trojan on new Android

  • 15 February 2018
  • 2 replies
  • 152 views
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I just got a replacement LG G4 yesterday and Webroot SecureAnywhere detected an Android.Banker Trojan in the LGATCMD Service app. I chose to remove threat but it just says "Uninstall unsuccessful" each time. Not sure what I can do, has anyone else run into this?
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Best answer by acooldozen 7 March 2018, 17:59

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acooldozen
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You can re-set the Android but you will lose all of your personal info etc. or you can simply open a support ticket!
https://www.webrootanywhere.com/servicewelcome.asp
..........and make yourself a Great Day! Cheers, Lyle
acooldozen
Rank
Userlevel 7
Badge +36
Welcome to the Community. The first thing to try is to uninstall Webroot Antivirus. ReBoot the product. ReInstall.............................Let us know how it goes? Alternately open a support ticket outlined in previous post!
..........and make yourself a Great Day! Cheers, Lyle

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