Bought a black Friday deal, but can't find the full activation key

  • 27 November 2013
  • 3 replies
  • 539 views

Userlevel 4
Hello all,
 
I just bought a black Friday deal (not from webroot itself) but from Newegg since it was cheaper. The issue is I cannot seem to merge my two keys. (I downloaded the Denver Broncos trial from social media) Any advice?
 
Matt

3 replies

Userlevel 7
Hello sportsfan7700, 
 
Currently, we users are not able to merge key codes together to add the time together.  You will need to submit a Trouble Ticket to request assistance.  They may need to transfer days from the new key code to the old, or re-associate any user profiles you have created from the old key code to the new one, etc.
Userlevel 7
Badge +6
You must contact Webroot Support
https://detail.webrootanywhere.com/servicetalk.asp
Userlevel 4
Support has been contacted.  

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