Chrome multiple check boxes

  • 11 April 2018
  • 7 replies
  • 48 views

Userlevel 2
Recently Webroot started putting three green check boxes SERP pages.  Well, perhaps I have been ignoring this for a while now....What is up with that. 
 


7 replies

Userlevel 7
Badge +63
It's nothing new as it's the search annotations from the Webroot BrightCloud browser Extensions: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#ShieldingYourPC/PCShieldsOverview.htm%3FTocPath%3DShielding%2520Your%2520PC%7C_____1
 
http://www.brightcloud.com/tools/change-request-url-reputation.php
 


 
HTH,
 
Daniel ;)
 
 
Userlevel 7
Badge +63
@ wrote:
Recently Webroot started putting three green check boxes SERP pages.  Well, perhaps I have been ignoring this for a while now....What is up with that. 
 


Actually interesting! May I ask what Browser?
Userlevel 2
Yes I know that there have always been the check box but not 3 of them.  This is in Chrome.  
Userlevel 7
Badge +36
I recall reading that this has something to do with a recent update to the Google search engine, allow me to reach out and get an idea where the resolution is on this.
Userlevel 7
Badge +36
@ wrote:
Recently Webroot started putting three green check boxes SERP pages.  Well, perhaps I have been ignoring this for a while now....What is up with that. 
 


Spoke with our support team and they recommend creating a ticket with them so they can assist further. It allows them to look into it more, and work on a fix, however they need more data to do so. The solution can be to remove/re-add the Web Filtering Extension, yet I still highly recommend reaching out to them so that we can resolve on a bigger scale if it is in fact affecting multiple users. Support can be reached at 1-866-612-4227, or by creating a ticket here http://wbrt.io/eyqx.
Userlevel 2
I turned in a ticket.  Odd to me that reporting something on here that seems a bug does not just get turned into a ticket but hey I did it.
Userlevel 7
Badge +63
@ wrote:
I turned in a ticket.  Odd to me that reporting something on here that seems a bug does not just get turned into a ticket but hey I did it.
We Community Members try our best to help other WSA users but as it shows on the Home page if you need support as such in this case to contact them directly. https://community.webroot.com/t5/Home/ct-p/consumer
 

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