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Disable Webroot for Adobe updates?

  • 22 March 2015
  • 2 replies
  • 47 views
S
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Adobe updates won't download/run and they say I have to temporarily disable my AV. Is there a quick & dirty way to do that?
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Best answer by Sandycat 24 March 2015, 03:40

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Ssherjj
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Hello Sandycat,
 
Please do not disable Webroot. Download Adobe from here https://get.adobe.com/reader/
 
If you download Adobe from the direct Adobe website you will not have any problems and you won't need to disable Webroot.
 
Make sure you uncheck any add ons
 
 
Hope this helps and if not please get back to us.
 
 
Kind Regards
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
S
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It worked -- updates going through on both W7 & XP.   I know we should keep Adobe updated for security, even if we avoid using it (my solution), but I was not comfortable with the advice to disable Webroot temporarily, esp on the XP.  Thanks so much, Sherry!

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