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New Member

Folder exclusion - unbelievable

The topic still comes up from time to time, and while it's not likely to happen, we don't necessarily want to quash the discussion on it if it turns out it's something people still want.

https://community.webroot.com/t5/Ideas-Exchange/WSA-all-versions-Exclusion-of-specific-files-folders...

 

When you think you've finally found AV that has a normal price and works well, google finds quote above... Sorry guys, as a developer I can not have AV that does not let me exclude folders from being scanned. It's so annoying when WSA deletes every single .exe file generated by compilers. And in a world where time matters I can't afford wasting my valuable time for excluding .exe files from being scanned every time I compile a code.

19 REPLIES
Retired Webrooter

Re: Folder exclusion - unbelievable

Hello @Stealth,

 

Welcome to the Webroot Community.

 

This is our most requested feature and it is in the process of being released. While I do not have an ETA for it, it will likely be very soon as it is in beta testing now.

You can learn more about the feature and any updates here.

 

I hope this helps, and please don't hesitate to let me know if you have any other questions or concerns.

Best Regards,

 

James G.

Worldwide Online Retention Specialist
New Member

Re: Folder exclusion - unbelievable

I have another request. When WSA detects possible threat and red window popup, there are two options "Cleanup later" and "Continue". When I click "Cleanup later" WSA keeps annoying me with that red popup window over and over again. My request is to add another option to allow program, so I don't have to go manually into quarantine, restore file and then allow it under the "Allow/Block Files" tab. 

 

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Retired Webrooter

Re: Folder exclusion - unbelievable

Hello @Stealth,

 

Please submit this idea at https://community.webroot.com/t5/Ideas-Exchange/idb-p/Ideas. That is where the community can view and vote on feature requests. We are always open to new ideas and have implemented quite a few from the request of our community here.

 

Best Regards,

James G.

Worldwide Online Retention Specialist
Community Leader D_J
Community Leader

Re: Folder exclusion - unbelievable

PM'd Stealth to avoid confusion with other users.

 

 

Community Leader

New Member

Re: Folder exclusion - unbelievable

Add my vote to the need for this feature.  Our company has just adopted SecureAnywhere as its protection of choice.  We have a 47GB dropbox system that we all contribute to and I work using Windows on a virtual image on my macbook (which also has SA installed so I'm using 2 paid licenses!).

 

There is no need for my laptop to scan dropbox or the images.  A full scan should take minutes but instead it takes ages because I cannot exclude these directories. The Windows image which is not exactly small only takes a few minutes

 

OS: OSX 10.11.4

Secure Anywhere version: 9.0.1.27

 

 

Gold VIP

Re: Folder exclusion - unbelievable

Hi chrisroth

 

Welcome to the Community Forums.

 

You say that your company has just adopted WSA, and if that is the Endpoint Security (Business) version rather than the Consumer/Home version then, I believe that the Folder Exclusion feature already exists in the Endpoint Security version. Of course, I may be incorrect on this as I am no expert on that version but I am fairly certain that I heard this mentioned a while back.

 

Perhaps our most excellent Community Manager @nic could check this out and advise? Smiley Wink

 

Regards, Baldrick

       Untitled-1.png


Webroot SecureAnywhere Complete Beta Tester v9.0.24.37, imaged by Macrium Reflect v7.2

Retired Webrooter
Retired Webrooter

Re: Folder exclusion - unbelievable

You are correct as always @Baldrick!
New Member

Re: Folder exclusion - unbelievable

Thanks both.

 

Reading between the lines, if I have the  correct version installed, I should have the option to exclude folders even though I'm on OSX (i.e. there's no cutdown functionality for that version).  

 

I'll check with my tech team that we have the correct software for the service we're paying for.

 

 

Retired Webrooter
Retired Webrooter

Re: Folder exclusion - unbelievable

Oh for OS X things are different. Let me ping my Mac expert to see what he recommends.