Get notification that windows defender and webroot are not running when they are

  • 29 March 2016
  • 1 reply
  • 40 views

Windows 10 sends me notification on occasion stating that webroot is not on. Also states that windows defender is not working. However when I check security and maintenance site it states there is not a problem and that everything is ok. Webroot site says protected

1 reply

Userlevel 7
Hi blondie
 
This is a known issue that is affecting some users. The Support Team are beavering away at trying to provide a fix. For more infromation on this and for details of a potential fix (onlyseems to work for some userts who try it) please see this previous thread.
 
Can confirm that you are indeed protected despite what the Security Centre states, and that it only relates to how the Security Centre plays with WSA...which results in the annoying messages. :(
 
Regards, Baldrick

Reply