Best answer by Baldrick
View originalGot a new computer. Need to download and reinstall Webroot. Where can I do this on this site?
Got a new computer and need to download and reinstall Webroot. Where can I do this in this site?
Userlevel 7
Hi jlowe51
Welcome to the Community Forums.
Please follow the steps below closely in terms of installing WSA on the target system/machine!
What you should also do is go into your online account (HERE) and make sure that you deactivate the registration of your old machine. Please see this KB Article for details on how to do that.
Hope that helps?
Regards, Baldrick
Welcome to the Community Forums.
Please follow the steps below closely in terms of installing WSA on the target system/machine!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online during the install to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE). Let us know if it is the Mac version you need.
- Install with the new installer, entering your Keycode when prompted to do so in the install process
- Let it finish it's install scan
- Reboot
What you should also do is go into your online account (HERE) and make sure that you deactivate the registration of your old machine. Please see this KB Article for details on how to do that.
Hope that helps?
Regards, Baldrick
Thanks, got it.
Userlevel 7
Hi jlowe51
You are are most welcome. Glad that you are sorted. :D
Have a great weekend
Regards, Baldrick
You are are most welcome. Glad that you are sorted. :D
Have a great weekend
Regards, Baldrick
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