2. Select I forgot my Password or I forgot my Security Code. If you cannot remember either of them, simply complete all the following recovery steps for one, and then go back to the main login screen, click Can’t log in again, and choose the other option.
3. You will be prompted to enter the email address of the account that you wish to recover the credentials for.
4. At the next screen you will be prompted for the answer to the Security Question that you created during Account Creation.