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How do I change a setting? WEBROOT keeps removing a file for my embroidery machine Software

  • 17 August 2016
  • 1 reply
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I purchased a new Lenovo computer and it had anther malware remover on it and Best buy gave me WEBROOT to replace it when the trial ran out. Now that I have stated used it, it removes a file for the software that operates my embroidery machine and I have to completly install the software to use my machine, any ideas? It is frustrating.
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Best answer by Ssherjj 17 August 2016, 23:23

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Userlevel 7
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Hello Johnboyc63,
 
Welcome to the Webroot Community,
 
Please Submit a Support Ticket and they can whitelist these files for you. Support is free of charge with a Webroot subscription.
 
Hope this helps?

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