How do I get rid of mytransitguide?

  • 14 September 2015
  • 1 reply
  • 23 views

Mytransit guide by myway - I inadvertently downloaded it to my Mac Air and need to remove it.  Is it possible?

1 reply

Userlevel 7
Badge +62
Hello ?,
 
Welcome to the Webroot Community,
 
MyTransitGuide is a potentially unwanted program, which is promoted via other free downloads, and once installed it will change your browser homepage to home.tb.ask.com, set your default search engine to search.tb.ask.com, and install the MyTransitGuide Toolbar.
 
From the Safari menu bar, select
          Safari ? Preferences... ? Extensions
Uninstall the extension.
 
If you cannpot get rid of this then my best advice is to submit a Support Ticket and they can get this removed for you. This is a free with an active Webrioot subscription.
 
 
Hope this helps,
 
Kind Regards,

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