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How do I remove webroot from my laptop if I cannot get into the console

  • 17 November 2016
  • 2 replies
  • 36 views

Please send me instructions on how to remove webroot from my laptop. I can't seem to get into console.
 
Eva Loreman
 
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Best answer by Ssherjj 17 November 2016, 04:46

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Userlevel 7
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Hello eloreman,
 
Welcome to the Webroot Community,
 
To uninstall Webroot you can go to the Control Panel/Add Remove Programs/Webroit/uninstall.Then you should be all set. If you are having troubles with your Online Account Console you can always Submit a Support Ticket and they can look into this for you.
 
Please let us know if you need more help.
 
 
Userlevel 7
Sherry is right. If the Control Panel route doesn't work, try the same steps in Safe Mode.

http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/

If all else fails, send our Team a ticket and they'll get it straightened out 🙂

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