How do I stop Webroot from removing a app that I use daily?

  • 29 October 2015
  • 1 reply
  • 108 views

I have been using a Cloud app for months now. Webroot has suddenly decided that it is a threat and keeps removing it from my PC. How do I stop my Webroot from deleting it every time I download it?

1 reply

Userlevel 7
Hello there, welcome to the Community!
 
The best way to resolve this will be to submit a Trouble Ticket and ask Support to "Whitelist" the program and it's files.  There is no charge for this and Support usually responds within a few hours.

Reply