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How do you download new software?

  • 8 October 2016
  • 7 replies
  • 91 views

Userlevel 1
I enter the 20 digit code.....yet my old webroot with old code keeps showing.?????
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Best answer by BurnDaddy 8 October 2016, 23:38

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7 replies

Userlevel 1
I access web control...made changes....but no new software
Hi Webrootrob,
 
Welcome to the WebrootCommunity.
 
If you already have Webroot installed then please try this...
 
Open WSA (Click Webroot icon by clock)
 
?
 
Click on gear next to My Account.
 
?
 
 Enter NEW keycode in box on right and click Activate.
 
?
 
 
Please let us know if this resolves your issue.
 
BD
 
 
 
Userlevel 1
My expired subscription shows up.  I see no clock. 
Userlevel 1
at the bottom it asks me to renew at 25% off.  I did that over an hour ago.   Got my new number.  Why cant I download???
Userlevel 1
This is insane...paid my money....got my email with code....nothing!!!!
Userlevel 1
My apology.....I think I have it now.   Thank you!!!!!!
 
@ wrote:
My apology.....I think I have it now.   Thank you!!!!!!
 
Hi Rob,
You're welcome. Glad you got it. I'm sorry, I should have been more clear and said "click the Webroot icon in your system tray, near the clock, lower-right)
 
 

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