My computer is attacked by a virus that duplicates all folder name and adds .exe in the name. It also hide the original folder. I'm using webroot secure anywhere endpoint protection. Please can anyone help me to remove this virus?
Bakaryo
Userlevel 7
+52
Hello and Welcome to the Webroot Community Forums!
If you suspect that you have threat:
The best thing to do is to Open a Support Ticket or Contact Webroot Support , and ask Webroot Support to take a look and remove this for you. There is no charge for this if you are a WSA license holder, with a current subscription.
And see this KB Article:
Virus Removal Options
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Virus-Removal-Options/ta-p/54074
If you suspect that you have threat:
The best thing to do is to Open a Support Ticket or Contact Webroot Support , and ask Webroot Support to take a look and remove this for you. There is no charge for this if you are a WSA license holder, with a current subscription.
And see this KB Article:
Virus Removal Options
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Virus-Removal-Options/ta-p/54074
Userlevel 7
Hi bakaryo
Welcome to the Community Forums.
If you are using the Endpoint Security version then you have posted in the wrong side of the Community as this is the Home or Consumer side, rathermthan the Business side.
So if required we can move your post to the appropriate section...just let us know.
Having said that, in the circumstances, the advice provided by Petrovic is still approrpiate.
Regards, Baldrick
Welcome to the Community Forums.
If you are using the Endpoint Security version then you have posted in the wrong side of the Community as this is the Home or Consumer side, rathermthan the Business side.
So if required we can move your post to the appropriate section...just let us know.
Having said that, in the circumstances, the advice provided by Petrovic is still approrpiate.
Regards, Baldrick
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