I keep getting "Protection expiring soon" notices

  • 9 January 2016
  • 1 reply
  • 37 views

I keep getting "Protection expiring soon" notices despite recently paying for a renewal w/ confirmation

1 reply

Userlevel 7
Hi whitakev
 
Welcome to the Community Forums.
 
Was your renewal a 'real' renewal, i.e., additional time added to your exisitng subscription/keycode or a 'pseudo' renewal, i.e., you received a new keycode to enter?
 
Please let us know the answer as that will enable us to advise back on this.
 
Regards, Baldrick

Reply