will pop up, taking over my screen , often with a voice saying call this number right away to remove this virus. Sometimes I can close the tab, sometimes the only way to get rid of it is by Task Manager, and sometimes I have to power off to get free from it.
I have scanned with Webroot SecureAnywhere many times, but it detects no threats. I'm not overly techie - is there anything else I can do, or do I just go to a factory reset or something that wipes everything clean?
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