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Malware / Adware help?

  • 6 January 2017
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In my facebook tab in chrome, it is automatically going to a www.webpromotionsusa.com, over and over and over again.  How do I stop this from happening?  Shouldn't this be caught and fixed by webroot?
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Best answer by Petrovic 6 January 2017, 14:51

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Hello
The best way to handle this is to contact Support by submitting a Trouble Ticket.  Webroot Support is free to all licensed WSA users and Support will help you resolve the issues you are having.
 
These could also be PUAs. Here is the Knowledge Base Article  https://community.webroot.com/t5/Techie-KB/How-to-Remove-Potentially-Unwanted-Applications/ta-p/40744
 
At the end of this KB it suggests that you add a Adblocker to your browser.
 
For Internet Explorer Ad Block Plus: https://adblockplus.org/
 
For Firefox uBlock: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/?src=ss or Privacy Badger: https://addons.mozilla.org/en-us/firefox/addon/privacy-badger-firefox/

 
Google Chrome uBlock: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en or Privacy Badger: https://chrome.google.com/webstore/detail/privacy-badger/pkehgijcmpdhfbdbbnkijodmdjhbjlgp
 

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