My laptop blew up and my IT person rebuilt it. How do I get my Webroot back on my laptop?

  • 30 April 2016
  • 1 reply
  • 22 views

Believe it or not this happened once before.  I put in a ticket with Webroot and they helped, but now it takes me to Geek Squad.  Can anyone help me?

1 reply

Userlevel 7
Badge +62
Hello tonip
 
Welcome to the Webroot Community,
 
Please follow the steps below closely in terms of installing WSA on the target system/machine!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online during the install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE). Let us know if it is the Mac version you need.
  • Install with the new installer, entering your Keycode when prompted to do so in the install process
  • Let it finish it's install scan
  • Reboot 
Thanks,

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