Hello Webroot,
I am a long time user of Webroot Secure Anywhere
recently I have run into a problem with this program
deleting a game file called Chainz Galaxy which
I purchased from BigFish games your Webroot
program keeps removing it this is the message:
Filename: chainz galaxy.exe
Malware type: Win32.LocalInfect.2
I believe this is a false positive.
Can you please help me with this.
Thanks !
Userlevel 7
Hello & Welcome to the Webroot Community!!!
Any potential false positives need to be reviewed directly by our Threat Team.
Please submit a support ticket, or you can call us directly if you prefer :robothappy:
Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Any potential false positives need to be reviewed directly by our Threat Team.
Please submit a support ticket, or you can call us directly if you prefer :robothappy:
Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Hi JP
I submitted a support ticket
thanks for your help.
cf
I submitted a support ticket
thanks for your help.
cf
Userlevel 7
My pleasure!
Please feel free to let us know what the resolution is 😃
Please feel free to let us know what the resolution is 😃
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