Board selector "Show All" seems to deliver non-responsive tree of choices.
At first, it appeared Webroot had found and dealt with infection that resulted in intrusive advertising being delivered from something that popped up in lower right of my screen. Now, it's back, undetected, and spawning multiple processes labeled "PlaythruPlayerBrowser.exe". About three will tie my CPU utilization up to about 90%, total.
All this is capable of blowing right through my Windows sleep settings, opening my monitor to be visible and my computer to be accessible to anyone who might walk by, hours after it appeared to "sleep" as per setups. I awoke, middle of night, to both audio AND video blaring, all access to my computer compromised.
Not being protected from PlaythruPlayerPlayerBrowser.exe. At first, it appeared Webroot had found...
Userlevel 7
+62
Hello ?,
Welcome to the Webroot Community,
PlayThru Player is advertised as a program that allows users play online videos directly from the desktop without using an web browsers. Though this may sound like a useful service, the PlayThru Player program can be intrusive and will display ads whether you want them to or not.
When installed, the PlayThru Player browser extension will display advertising banners, pop-up advertisements and in-text ads, stating that they are brought to you by “PlayThru Player”. The PlayThru Player Ads will have different text under the pop-up: “Powered by PlayThru Player”, “Brought to you by PlayThru Player”, “You’ve received a premium offer from PlayThru Player” or “Ads by PlayThru Player”.
What you are seeing and describing sounds like it may be what we on the Community refer to as a PUA. (Potentially Unwanted Application) These are very annoying at best in that they cause pop-us, redirect your browser home page, and other behavior that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools.. but they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behavior that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see THIS LINK for more information regarding Webroot's stance on these annoying programs.
For those that are not detected by WSA, please see this KB Article. It has some easy to follow directions on locating and removing PUA's. You may also want to submit a Trouble Ticket, especially if you cannot remove it easily from the directions in the KB Article.
For those that ARE detected by WSA, but cannot be removed automatically, you can submit a Trouble Ticket. Webroot Support will help you get these annoying 'crapware' off your computer at no extra charge, and the additional examples may help to better automatic removal of that particular PUA for all users in the future.
Hope this helps?
Welcome to the Webroot Community,
PlayThru Player is advertised as a program that allows users play online videos directly from the desktop without using an web browsers. Though this may sound like a useful service, the PlayThru Player program can be intrusive and will display ads whether you want them to or not.
When installed, the PlayThru Player browser extension will display advertising banners, pop-up advertisements and in-text ads, stating that they are brought to you by “PlayThru Player”. The PlayThru Player Ads will have different text under the pop-up: “Powered by PlayThru Player”, “Brought to you by PlayThru Player”, “You’ve received a premium offer from PlayThru Player” or “Ads by PlayThru Player”.
What you are seeing and describing sounds like it may be what we on the Community refer to as a PUA. (Potentially Unwanted Application) These are very annoying at best in that they cause pop-us, redirect your browser home page, and other behavior that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools.. but they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behavior that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see THIS LINK for more information regarding Webroot's stance on these annoying programs.
For those that are not detected by WSA, please see this KB Article. It has some easy to follow directions on locating and removing PUA's. You may also want to submit a Trouble Ticket, especially if you cannot remove it easily from the directions in the KB Article.
For those that ARE detected by WSA, but cannot be removed automatically, you can submit a Trouble Ticket. Webroot Support will help you get these annoying 'crapware' off your computer at no extra charge, and the additional examples may help to better automatic removal of that particular PUA for all users in the future.
Hope this helps?
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