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Program won't run on Windows 10

  • 18 July 2016
  • 3 replies
  • 175 views
A
Rank
Just upgraded PC to Windows 10 - Webroot now won't run, says incompatible
????

3 replies

Baldrick
Rank
Userlevel 7
Hi aboubenadhem
 
Welcome to the Community Forums.
 
If WSA is still installed the please uninstall it, and then these instructions to carry out a clean install of the latest version@
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here(Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer; to as you can set it up as you like once it's done
  • Let it finish it's install scan
Reboot once again.
 
Let us know if that sorts the issue for you.
 
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
A
Rank
Baldrick,

Thanks - worked well. Appreciate your help.
Baldrick
Rank
Userlevel 7
Hi aboubenadhem
 
You are most welcome. Glad that you are sorted. :D
 
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2

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