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Rating temporarily unavailable. Just me...?

  • 25 December 2016
  • 5 replies
  • 41 views
B
Rank
Hello Webroot Community,
 
Is "Rating temporarily unavailable".  Just me...?


 
Is "No user action necessary". Reliable...?

Quick search seems to suggest "Rating temporarily [..]" is known albeit, permanent sort is unknown.
https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/I-keep-getting-the-message-quot-Rating-temporarily-unavailable/m-p/245411/highlight/true#M8678

Thanks
icon

Best answer by Baldrick 25 December 2016, 20:31

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5 replies

Baldrick
Rank
Userlevel 7
Hi bjm_
 
I am seeing the ratings when uisng a Chromium-based browser.
 
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
Dermot7
Rank
Userlevel 7
Badge +3
I am seeing the ratings also using IE11 via Yahoo, and  BrightCloud Status is showing normal at present.
 
      
B
Rank
Hi Baldrick & Dermot7,
 
Okay. 
So, may be just me and "No user action necessary" may not be reliable.  
 
Thanks
Baldrick
Rank
Userlevel 7
Hi bjm_
 
I have had the same before and have rebooted to find that the issue was gone, and then on another occasion I just left it and the next time I search again the issue had disappeared...no rhyme nor reason.
 
I would just give it some time.
 
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
B
Rank
@ wrote:
I am seeing the ratings also using IE11 via Yahoo, and  BrightCloud Status is showing normal at present.
 
      


Ahh, BrightCloud Status.  I was not aware re BrightCloud Status page.  

I did open URL/IP Lookup and saw >
Data Version: 5.49
Last Updated: 12-24-2016 23:42:51 UTC
 
I did not know if 12-24-2016 was a cached page or evidence that BrightCloud Service is operating normally. 
 
BrightCloud Status page (for example December 25, 2016) appears to be near real-time.  
 
Good to know, helpful information. 
 
Thanks!

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