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Rollback event

T
Rank
Userlevel 4
When I brought my PC out of sleep mode this AM there was a prompt that said rollback failed.
I closed and the system rebooted with no apparent problems.
The prompt didn't appear to be WSA but Im not sure.
I never had a rollback before so I presume WSA found something it thought should be changed back.
thanks.
 
Tony

4 replies

nic
Userlevel 7
Badge +56
That sounds like it's a Windows error message and not a Webroot one. Feel free to contact support and they'll be able to confirm:
http://www.webroot.com/us/en/support/contact
Baldrick
Rank
Userlevel 7
Hi Tony 3
 
Am wondering if, if you are not on WIndows 10, whether there was an attempt to upgrade that because the PC went into sleep mode, failed and therefore a rollback was attempted but also failed.
 
Cannot find any informastion on why Windows would arbitarily attempt a rollback, other than for a failed upgrade.
 
Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
T
Rank
Userlevel 4
Nearest I can figure is that somehow a Nrton AV scanner downloaded and installed with out my knowlege.
Had downloaded Real Player and it probably came with that.
Crap is deleted no harm no foul.
Thanks.
 
Tony
RetiredTripleHelix
Rank
Userlevel 7
Badge +56
Allot of programs include Adware (PUA's, PUP's) so everyone has to be careful at all times!  This is a good read: https://community.webroot.com/t5/Techie-KB/How-to-Remove-Potentially-Unwanted-Applications/ta-p/40744
 
Also from a Webroot Blog article: http://www.webroot.com/blog/2014/05/02/legitimate-software-apps-impersonated-blackhat-seo-pua-potentially-unwanted-application-serving-campaign/
 
Daniel

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