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Rootkit detected, no record after cleaning

Hello, today when booting my computer Webroot indicated to me that it had identified a rootkit. I instructed it to clean the file. As part of the process Webroot asked me to reboot.

 

On reboot Windows 10 indicated that it was installing updates. When it came back, Webroot did not update me as to the rootkit status. It ran a scheduled scan, found nothing, and when I checked the web console the last detected threat was in 2017.

 

Shouldn't this detection have been logged, even if the cleanup attempt failed?

1 REPLY
Administrator

Re: Rootkit detected, no record after cleaning

@khelvan, our support team would like to dig into this further for you. Can you please open a ticket so that they can assist you?


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Anna - Webroot Sr. Advocate Programs Manager